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Privacy Policy

At SALTcarbon, we value your privacy and are committed to protecting the personal information you provide when using our website. This Privacy Policy explains how we collect, use, and safeguard your data. By using our website, you agree to the terms outlined in this policy. We may update this policy from time to time, so we encourage you to review it periodically. This policy has been effective since January 1, 2007.

What we collect

We may collect the following types of information:

  • Personal Information: Name, job title, contact details (email address, phone number)
  • Demographic Information: Postcode, preferences, and interests
  • Other Information: Relevant data from customer surveys and offers

How We Use Your Information

We use the information we collect to improve our services and provide you with a better experience. Specifically, we may use your information for the following purposes:

  • Internal Records: To maintain accurate records and manage customer relationships.
  • Product and Service Improvement: To enhance our offerings based on your feedback.
  • Promotions and Updates: To send you occasional emails about new products, special offers, and other relevant information. You can opt out of receiving these communications at any time.
  • Market Research: To conduct surveys or gather feedback through email, phone, or mail. This helps us better understand your needs and customize your experience on our site.

Data Security

We are committed to ensuring the security of your personal information. To prevent unauthorized access or disclosure, we implement robust physical, electronic, and managerial security measures to safeguard the data we collect.

How we use cookies

Cookies are small files placed on your device to help us analyze web traffic and personalize your experience. They enable us to remember your preferences and improve the overall functionality of the site.

We use cookies for:

  • Traffic Analysis: To monitor website usage and improve the site based on user behaviour.
  • Customization: To tailor the website to your interests.

You can choose to accept or decline cookies. Most browsers automatically accept cookies, but you can adjust your browser settings to refuse cookies if you prefer. Please note, declining cookies may limit some website features.

Links to other websites

Our website may contain links to external sites. Once you leave our website via these links, please be aware that we have no control over the content or privacy practices of those sites. We recommend reviewing their privacy policies before sharing any personal information.

Managing Your Personal Information

You have control over how your personal data is used. You can:

  • Opt Out of Direct Marketing: If you don’t wish to receive promotional communications, simply check the box when submitting a form, or contact us at info@vsibikes.com.
  • Update Your Preferences: If you previously agreed to receive marketing materials, you can change your preferences by emailing us at the address above.
  • Access Your Data: You may request a copy of the personal information we hold about you under the Data Protection Act 1998. A small fee may apply for this service.

We will not sell, rent, or lease your personal information to third parties unless we have your consent or are required to do so by law. If you consent, we may share your information with trusted third parties for promotional purposes.

Correcting Your Information

If you believe that any personal information, we hold is inaccurate or incomplete, please contact us at info@vsibikes.com, and we will promptly update the information.